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RoboHelp X3 Delivers Unparalleled Flexibility in Help System Development

San Diego, CA – September 09, 2002 – By announcing the release of RoboHelp X3, eHelp Corporation, winner of more than 55 industry awards, today made a radical leap forward for creating multiple Help systems in various online formats, plus print-quality documentation – all at the click of one button. With RoboHelp X3, it is now even easier to create Help systems for Windows and Web-based applications including .NET. New RoboHelp X3 provides unprecedented flexibility to software developers and technical writers with conditional text, airplane Help, single-sourcing, customizable skins, Help system merging, new usability features and much more.Response from RoboHelp X3 Beta customers has been phenomenal. “The print document feature is brilliant! The conversion process is still fast, but now, users have much more control over the look and feel of the printed output without having to waste time adjusting Word templates,” said Craig Clarke, technical writer for Help Solutions Ltd. “RoboHelp X3 is one of the most exciting upgrades weíve seen from eHelp.”

The Next Generation in Help Authoring

Here are just a few of the new groundbreaking features of RoboHelp X3:

* Unrivaled Conditional Text. Conditional Text lets users select different content for different versions of their Help system. This is ideal for a Help author who needs to create two different builds of their Help system for one application, for example, a lite version and a professional version. The Conditional Text preview mode, exclusive to RoboHelp, allows spot-checking of the content prior to output.

* Revolutionary Printed Documentation. Now, with a single click, users can generate print-ready documentation from their Help project – complete with a cover page, table of contents, index and pagination, and even apply their own corporate templates.

* Airplane Help. The Enterprise version of RoboHelp provides support for server-based Help. Airplane Help ensures the end user can access Help offline too, like when traveling on an airplane.

* Batch Processing. RoboHelp X3 can simultaneously generate and publish multiple output formats such as WebHelp, eHelpís exclusive browser-based Help format; HTML Help; JavaHelp and printed documentation, to multiple locations all at once.

* Context-Sensitive Help Toolkit. Allows the end user to effortlessly link the Help system to any C, C++, Visual Basic, Java, Delphi or Web-based application.

* Customized Help Systems. RoboHelp X3 contains seven new exciting WebHelp Skins, which allow the user to customize the graphics in their WebHelp and WebHelp Enterprise systems to match the look and feel of their applications.

* RoboDemo Support. RoboHelp X3 makes it easy to insert and edit product tutorials created with RoboDemo, eHelpís tool for easily building interactive tutorials and software demos.

* New WebHelp Output in Microsoft Word Authoring Environment. Allows users to customize Help systems with WebHelp Skins; generate Section 508 compliant Help to ensure Help systems meet federal regulations; output Pure HTML; and more, from within RoboHelpís Word authoring environment.

* Other significant features in RoboHelp X3 include a new way to auto-create Hyperlinks by dragging and dropping; an easy-to-use Windows XP-compatible interface; and an add-on WebHelp Merge Module that allows users to easily generate and merge multiple browser-based Help systems.

About RoboHelp

RoboHelp is the industry standard in Help authoring for easily creating online Help systems for Windows and Web-based applications, including .NET. It offers the flexibility to choose from a variety of authoring environments such as the powerful built-in HTML editor, any popular HTML editor, or Microsoft Word. Plus, RoboHelp allows the import of existing content from Word, FrameMaker, HTML projects or existing Help projects. Help systems generated by RoboHelp can run on Windows, Mac, Unix, Linux and the Web. Automated wizards create Help-specific features such as a table of contents, index, and glossary, in seconds. RoboHelp has won over 55 prestigious industry awards and is the best selling Help authoring tool worldwide.

Pricing and Availability

Pricing for RoboHelp X3 ranges from $469-$1,899 (USD) and will be available early fourth quarter 2002. For more information, contact eHelp Corporation at Tel: 800-459-2356 (from within the U.S.) or 858-847-7900 (outside the U.S.),

Web site: http://www.ehelp.com, Email: robohelpinfo@ehelp.com.

About eHelp Corporation

Founded in 1991, eHelp Corporation (formerly Blue Sky Software) is a worldwide leader in automated user assistance software for applications, intranets, and the Web. eHelpís software products reduce support costs and increase customer satisfaction by dramatically improving the usability of Windows and Web-based applications, intranets and Web sites. RoboHelp provides the foundation to more than 250 million online Help and user assistance systems currently in use around the world.

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